Jobs

Family Programs Hawai`i, a non-profit social service child welfare agency, was founded in 2004 with the merger of two highly-respected foster care organizations. We provide services to prevent children from entering foster care; support children and families involved in the foster care system; and assist youth transitioning out of care.  Join us as we strengthen youth and families and build better futures for Hawai`i’s children.

ADMINISTRATIVE ASSISTANT FRONT DESK – Full Time, Benefited, Honolulu

Seeking a front desk Administrative Assistant to serve as primary front desk administrative support, responsible for reception, facility and equipment maintenance, IT and clerical support to multiple staff including CEO, Operations Director, Program Director and Board.

Essential functions, including but not limited to:
~Schedules and organizes CEO calls and calendar, maintains CEO files, sorts CEO mail.
~Provides front desk reception, answers business telephones, assists callers, greets visitors and provides refreshments; maintains tidy and presentable front desk, lobby and waiting room; and responsible for guest parking.
~Resource for client and service providers and policies that apply to work within the office. Primary point of contact for internal and external inquiries and requests. Directs requests to appropriate staff member.
~Maintains confidentiality. Interacts with families, youth, and community members in a professional manner, representing FPH in a positive way.
~Responsible for scheduling meetings, preparing agendas and minutes of meetings, and meeting preparation and clean up.
~Writes concisely and effectively when drafting and editing correspondence, reports, and documents using professional and accurate spelling, grammar, punctuation, formatting and proofreading skills.
~Develops and maintains electronic and physical files.
~Creates and edits .pdf documents.
~Provides clerical support to the Board of Directors, preps and plans meetings, events and other Board activities.
~Tracks deadlines, processes, procedures, operations, projects, communication tools, resources and submittal of documents.
~Is self directed in learning and using new software. Assists in support of network and user workstations. Updates and maintains websites.
~Makes and coordinates travel arrangements.
~Develops and updates written administrative procedures.
~Responsible for processing mail, freight, and faxes in a timely manner.
~Responsible for monitoring, ordering and putting away supplies for the office and facility within budget guidelines.
~Responsible for safety, orderliness and maintenance of building, initiating services and directing vendors for repairs or services.
~Masters and maintains office equipment, troubleshoots and resolves issues, and supports staff in using office machines and technology in the workplace.
~Responsible for timely and accurate log of incoming checks and safeguarding agency assets, which may include cash and credit accounts.
~Performs other duties as assigned.

Minimum qualifications, including but not limited to:
~High School diploma and business skills, plus additional course work in office management.
~Five years equivalent administrative support experience.
~Strong organizational and analytical skills.
~Able to learn, use and support standard office equipment including computer, fax machine, copier, electric typewriter and business telephone systems.
`Flexibility and attention to detail with excellent verbal and written communication skills including spelling, grammar, punctuation, formatting and proofreading.
~Advanced computer hardware and software skills including MS Office, internet, adobe and website applications.
~A valid driver’s license, clean driving abstract and access to an insured, reliable vehicle.
~Successful background checks(s) and medical clearances as required by state regulations for those who work with children.

Preferred qualifications:
~Ability to safeguard agency assets, which may include cash and cash equivalents, such as credit accounts.
~Emotionally mature, objective, and supportive of people and their problems.
~Possess the ability to manage a high level of responsibility, attention to detail, organizational skills and a proactive work style.

SOCIAL SERVICE ASSISTANT VCM – Full time, Benefited, Honolulu

(VCM) Voluntary Case Management is a preventive effort to support youth and families so they do not become involved in the Child Welfare System. The goal is to create a safe and healthy home for children by preserving family strengths and decreasing family stress.

The Social Service Assistant provides support and collaboration to the Case Managers/Social Workers in order to expedite services. This is a Honolulu Office, full time, benefited, regular position, reporting to the VCM Program Manager.

Essential Functions, including but not limited to:
• Provides transportation to agency clients to and from a variety of appointments, activities, and functions.
• Identifies resources and maintains resource materials for community services.
• Provides child care to support case management goals.
• Interacts with families, youth, staff and community members in a professional manner. Represent FPH in a positive way. Maintains confidentiality.
• Provides supportive services for families as part of case planning.
• Assists in expediting client access to services.
• Provides support to office and administrative operations. May include working in cooperation with Administrative Assistants to cover phone and reception when needed.
• Assists in planning and implementing agency events.
• Maintains the agency vehicles.
• Performs other duties as assigned.

Minimum Qualifications, including but not limited to:
• High school diploma or equivalency.
• Experience working with children and families.
• Knowledge of ages and stages of childhood development
• Computer proficiency including knowledge of MS Office (Word, Excel, Outlook) and Internet.
• A valid driver’s license, clean driving abstract and access to an insured, reliable vehicle.
• Successful background check(s) and medical clearances as required by state regulations for those who work with children.

Physical requirements & working conditions, including but not limited to:
• The job duties require the employee to be absent of any physical limitation which would impair effective performance.
• The job duties require the employee to handle the physical demands of the work including lifting/moving files and materials, sitting, standing or driving for a long period of time, travel as necessary, working on computer for a long period of time, bending, stooping, lifting, etc.
• The work is often sedentary.

PROGRAM COORDINATOR RFSS (MSW) -  Full time, Benefited, Honolulu

In partnership with CCH and PIDF: comprehensive recruitment, licensing, training and support services are provided to Resource Families statewide. Family Programs Hawai’i provides the retention, support and training services to families in this partnership through our Resource Families Support Services program.

Our services include the Warm Line, which offers information, referrals, and non emergency telephone or email support: Resource Manuals which list helpful agencies and programs: the Care to Share project which connects resource families with needed items that are donated by the community: monthly Support Groups to provide networking and sharing of information and resources: and quarterly and annual trainings statewide.

We are recruiting for a Program Coordinator in the RFSS program to manage Support Groups. This is a full time, exempt, salaried, benefited position reporting to the Program Manager to develop and implement support groups for resource families statewide.

Essential Functions, including but not limited to:
· Implements the support group component for Resource Families Statewide.
· Works with support group providers and participants (including Resource Parents to assist in the group facilitation) and working with local agencies to hold groups.
· Develops plans with DHS staff and local agencies to recruit families.
· Maintains strong relationships with local agencies.
· Cross trains with other Resource Families Support Services programs components.
· Explores potential expansion plans for larger groups and other geographical areas.
· Sits on various committees to collaborate on services and increase awareness of RFSS Support Services.
· Coordinate various methods of notifying families and service providers of support groups and events.
Performs other duties as assigned.

Minimum Qualifications, including but not limited to:
· Master’s in Social Work or related degree.
· Three to five years experience in program implementation, support groups and community networking.
· Knowledge of and sensitivity to the cultural diversity of Hawai’i with particular understanding of the needs of Hawaiian youth and families.
· Strong background in child welfare.
· Computer proficiency including MS Office (Word, Outlook, Excel, Publisher, Access, PowerPoint), use of internet.
· A valid driver’s license, clean driving abstract and access to an insured, reliable vehicle.
· Successful background checks(s) and medical clearances as required by state regulations for those who work with children.

Physical requirements and working conditions, including but not limited to:
· The job duties require the employee to be absent of any physical limitation which would impair effective performance.
· The job duties require the employee to handle the physical demands of the work including lifting/moving files and materials, sitting, standing or driving for a long period of time, travel as necessary, working on computer for a long period of time, bending, stooping, lifting, etc.
· The job duties require the employee to be able to lift thirty pounds.

FAMILY RESOURCE SPECIALIST RFSS (MSW) – Full time, Benefited, Honolulu

In partnership with CCH and PIDF: comprehensive recruitment, licensing, training and support services are provided to Resource Families statewide. Family Programs Hawai’i provides the retention, support and training services to families in this partnership through our Resource Families Support Services program.

Our RFSS services include the Warm Line, which offers information, referrals, and non emergency telephone or email support: Resource Manuals which list helpful agencies and programs: the Care to Share project which connects resource families with needed items that are donated by the community: monthly Support Groups to provide networking and sharing of information and resources: and quarterly and annual trainings statewide.

Family Programs Hawai`i, a non-profit, child welfare organization, seeks an MSW to support resource families through the development and implementation of a statewide Warm Line for resource families and the development and maintenance of a Resource Manual with services that can be accessed by resource families. This is a full time, regular, benefited position.

Essential functions, including but not limited to:
• Implements a statewide Warm Line to provide resource families with information and referral services.
• Assures that the Warm Line operates between the hours of 8:30am and 5:00pm on all working days.
• Assures that resource families are assisted as soon as possible, by the end of the next working day at the latest.
• Provides professional short term support to resource families on the phone.
• Publicizes the Warm Line throughout the state to insure resource families are aware of the support.
• Creates and maintains an up to date statewide Resource manual containing all the support services available to resource families.
• Provides access to the Resource manual through the Warm Line and websites.
• Works with community organizations to seek out funds and donations to provide resource families with time limited tangible resources.
• Cross trains with other Resource Families Support Services Programs components.
• Performs other duties as assigned.

Minimum qualifications, including but not limited to:
• Master’s in Social Work or related degree.
• Three to five years experience in resource development, community networking and counseling.
• Good computer and telephone skills, able to effectively convey information so others can understand.
• Knowledge of and sensitivity to the cultural diversity of Hawai’i with particular understanding of the needs of Hawaiian youth and families.
• Strong background in child welfare.
• Computer proficiency including MS Office (Word, Outlook, Excel, Publisher, Access, PowerPoint), Use of Internet.
• A valid driver’s license, clean driving abstract and access to an insured, reliable vehicle.
• Successful background checks(s) and medical clearances as required by state regulations for those who work with children.
Family Programs Hawai‘i offers a competitive salary with a comprehensive benefits package.

To apply, kindly send resume and cover letter to:

Jobs@FamilyProgramsHi.org
or
Family Programs Hawai‘i
250 Vineyard Street
Honolulu, HI 96813-2445
Fax: (808) 533-1018

We are an Equal Opportunity Employer
working toward a culturally diverse and competent
workplace. Preferred qualifications include non-profit experience; ability to work independently and as a member of a team, and the ability to maintain positive working relationships with children, co-workers and the community.  Desirable, proactive team players
bring computer proficiency, strong initiative and self-direction, ability to deal with growth and change,
a highly developed service orientation
and sensitivity toward people of diverse cultures,
socio-economic backgrounds and lifestyles.
An interest in child welfare is highly desired.

MAHALO for your interest in Family Programs Hawai‘i.

For Volunteer Opportunities, see our Volunteer page or email us at Volunteer@FamilyProgramsHi.org

Our Vision

A better future for Hawai`i's children.

Our Mission

We strengthen youth and families through high quality prevention, support and transition services.

Our Offices

Honolulu Office
250 Vineyard Street
Honolulu, HI 96813-2445
Phone (808) 521-9531
Fax (808) 533-1018

For employment opportunities, ext. 287
For volunteer opportunities, ext. 228
For donation opportunities, ext. 224

Statewide Warm Line Oahu: (808) 545-1130
Neighbor Islands: 1-866-545-0882
toll free 8:30 a.m. - 5 p.m.
Support, information and referrals for foster, adoptive & guardianship parents.

Hilo Office
120 Pauahi St. Suite 306
Hilo, HI 96720-3048
Phone (808) 935-2876
Fax (808) 961-4913

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