Family Programs Hawai`i, a non-profit social service child welfare agency, was founded in 2004 with the merger of two highly-respected foster care organizations. We provide services to prevent children from entering foster care; support children and families involved in the foster care system; and assist youth transitioning out of care. Join us as we strengthen youth and families and build better futures for Hawai`i’s children.
ADMINISTRATIVE ASSISTANT – Full Time, Honolulu
Seeking a front desk Administrative Assistant to serve as primary front desk administrative support, responsible for reception, facility and equipment maintenance, IT and clerical support to multiple staff including CEO, Operations Director, Program Director and Board. This is a grade 4, full time, benefited position.
Essential functions, including but not limited to:
• Schedules and organizes CEO calls and calendar, maintains CEO files, sorts CEO mail.
• Provides front desk reception, answers business telephones, assists callers, greets visitors and provides refreshments; maintains tidy and presentable front desk, lobby and waiting room; and responsible for guest parking.
• Resource for client and service providers and policies that apply to work within the office. Primary point of contact for internal and external inquiries and requests. Directs requests to appropriate staff member.
• Maintains confidentiality. Interacts with families, youth, and community members in a professional manner, representing FPH in a positive way.
• Responsible for scheduling meetings, preparing agendas and minutes of meetings, and meeting preparation and clean up.
• Writes concisely and effectively when drafting and editing correspondence, reports, and documents using professional and accurate spelling, grammar, punctuation, formatting and proofreading skills.
• Develops and maintains electronic and physical files.
• Creates and edits .pdf documents.
• Provides clerical support to the Board of Directors, preps and plans meetings, events and other Board activities.
• Tracks deadlines, processes, procedures, operations, projects, communication tools, resources and submittal of documents.
• Is self directed in learning and using new software. Assists in support of network and user workstations. Updates and maintains websites.
• Makes and coordinates travel arrangements.
• Develops and updates written administrative procedures.
• Responsible for processing mail, freight, and faxes in a timely manner.
• Responsible for monitoring, ordering and putting away supplies for the office and facility within budget guidelines.
• Responsible for safety, orderliness and maintenance of building, initiating services and directing vendors for repairs or services.
• Masters and maintains office equipment, troubleshoots and resolves issues, and supports staff in using office machines and technology in the workplace.
• Responsible for timely and accurate log of incoming checks and safeguarding agency assets, which may include cash and credit accounts.
• Performs other duties as assigned.
Minimum qualifications, including but not limited to:
• High School diploma and business skills, plus additional course work in office management.
• Five years equivalent administrative support experience.
• Strong organizational and analytical skills.
• Able to learn, use and support standard office equipment including computer, fax machine, copier, electric typewriter and business telephone systems.
• Flexibility and attention to detail with excellent verbal and written communication skills including spelling, grammar, punctuation, formatting and proofreading.
• Advanced computer hardware and software skills including MS Office, internet, adobe and website applications.
• A valid driver’s license, clean driving abstract and access to an insured, reliable vehicle.
• Successful background checks(s) and medical clearances as required by state regulations for those who work with children.
• Ability to safeguard agency assets, which may include cash and cash equivalents, such as credit accounts.
• Emotionally mature, objective, and supportive of people and their problems.
• Possess the ability to manage a high level of responsibility, attention to detail, organizational skills and a proactive work style.
Physical Requirements and Working Conditions, including but not limited to: The job duties require the employee to be absent of any physical limitation which would impair effective performance; the job duties require the employee to handle the physical demands of the work including lifting/moving files and materials, using ladders and stepstools, reaching, sitting, standing or driving for a long period of time, travel as necessary, working on computer for a long period of time, bending, stooping, etc.; and the work can sometimes be sedentary.
YOUTH CARE WORKERS 1 – Part Time, Unbenefited, Wai`anae
We are seeking part-time Youth Care Workers for our Receiving Home and assessment center in Ma’ili — Waianae. These are grade 3, part-time, unbenefited positions.
Responsibilities include supervision of children and youth in all aspects of their daily routine including behavior management, meal preparation, laundry, household chores, homework, cultural events and offsite activities. Also requires case documentation, facility maintenance and transportation. CANDIDATES MUST BE AVAILABLE 24/7 AND COULD BE CALLED TO WORK WEEKDAYS, WEEKENDS, AND/OR NIGHTS. CANDIDATES ARE REQUIRED TO WORK AT LEAST TWO SHIFTS PER MONTH.
Minimum qualifications including but not limited to: two years college education or equivalent experience; child supervision experience; ability to deal with high stress and emotional situations; computer competency; knowledge of Leeward coast and Hawaiian values; valid driver’s license, access to a reliable vehicle, clean driving abstract and insurance; successful child protective services background checks and medical clearances.
Preferred qualifications, including but not limited to: an interest in child welfare, non-profit experience; ability to work independently and as a member of a team, ability to maintain good working relationships with clients and coworkers; emotional maturity and ability to be supportive to all types of people; a highly developed service orientation and sensitivity toward people of diverse cultures, socio-economic backgrounds and lifestyles; and the ability to maintain positive working relationships with children, co-workers and the community. Desirable, proactive team players will bring strong initiative, self-direction, and the ability to deal with growth and change.
Physical Requirements and Working Conditions, including but not limited to: duties require the employee to be absent of any physical limitation which would impair effective performance in the residential environment with children providing 24-hour care; possess strength and mobility to work directly with children in a residential environment providing 24-hour care; duties require the employee to handle the physical demands of the work including lifting/moving facility supplies, lifting children, working on computer for a long period of time, bending, stooping; and aggressive behavior management techniques.
Family Programs Hawai‘i offers a competitive salary with a comprehensive benefits package.
To apply, kindly send resume and cover letter to:
Family Programs Hawai‘i
250 Vineyard Street
Honolulu, HI 96813-2445
Fax: (808) 533-1018
We are an Equal Opportunity Employer
working toward a culturally diverse and competent workplace. Preferred qualifications include non-profit experience; ability to work independently and as a member of a team, and the ability to maintain positive working relationships with children, co-workers and the community. Desirable, proactive team players
bring computer proficiency, strong initiative and self-direction, ability to deal with growth and change,
a highly developed service orientation
and sensitivity toward people of diverse cultures,
socio-economic backgrounds and lifestyles.
An interest in child welfare is highly desired.
MAHALO for your interest in Family Programs Hawai‘i.