Jobs

Family Programs Hawai`i, a non-profit social service child welfare agency, was founded in 2004 with the merger of two highly-respected foster care organizations. We provide services to prevent children from entering foster care; support children and families involved in the foster care system; and assist youth transitioning out of care.  Join us as we strengthen youth and families and build better futures for Hawai`i’s children.

RECEPTIONIST – Full Time, Benefited, Honolulu

Seeking a front desk Receptionist in our headquarters office to serve as primary front desk administrator responsible for reception; facility and equipment maintenance; and clerical support to multiple staff and Board of Directors. This is a full time, regular, benefited position available immediately.

Essential functions, including but not limited to:
• Provides front desk reception, answers business telephones, assists callers, greets visitors and provides refreshments; maintains tidy and presentable front desk, lobby and waiting room; and is responsible for guest parking.
• Maintains confidentiality.
• Processes HR paperwork and tracks expirations of personnel documents.
• Orients new hires. Orients, trains and supports front desk volunteers.
• Schedules meetings, prepares agendas and minutes of meetings, and handles meeting preparation and clean up.
• Creates and edits documents in Word, Excel, Publisher, PowerPoint and Acrobat.
• Writes concisely and effectively when drafting and editing correspondence and other documents, using accurate spelling, grammar, punctuation and format.
• Develops and maintains electronic and physical files.
• Provides clerical support to the Board of Directors; preps meetings, events and other Board activities.
• Tracks and follows up on pending items, projects and deadlines.
• Maintains calendars.
• Coordinates travel arrangements.
• Develops and updates written administrative procedures.
• Processes mail, freight, and faxes in a timely manner.
• Monitors, orders and puts away supplies for the office and facility within budget guidelines.
• Provides a safe and orderly facility. Initiates and directs maintenance and repair services.
• Is self directed in learning and using new equipment and software.
• Masters and maintains office equipment, troubleshoots and resolves issues, and supports staff in using office machines in the workplace. Programs telephone system.
• Learns to conduct uploads and add/delete user accounts on agency websites.
• Responsible for timely and accurate log of incoming checks and safely handling cash.
• Performs other duties as assigned.

Minimum qualifications, including but not limited to:
• High School diploma plus business or admin skills.
• Five years equivalent administrative support experience.
• Strong organizational and analytical skills.
• Able to learn, use and support standard office equipment including computer, fax machine, copier, electric typewriter and business telephone systems.
• Flexibility and attention to detail with excellent verbal and written communication skills including spelling, grammar, punctuation, formatting and proofreading.
• Advanced computer hardware and software skills including MS Office, internet, adobe and website applications.
• A valid driver’s license, clean driving abstract and access to an insured, reliable vehicle.
• Successful background checks(s) and medical clearances as required by state regulations for those who work with children.

CASE MANAGER (BSW) / SOCIAL WORKER (MSW) – Full Time, Benefited, Honolulu

Our Voluntary Case Management (VCM) program is a preventive effort to support youth and families so they do not become involved in the Child Welfare System. The goal is to create a safe and healthy home for children by preserving family strengths and decreasing family stress. Family Programs Hawai`i, a non-profit, child welfare organization is seeking a worker to provide voluntary case management services to family cases assessed by CWS as having moderate risk of harm to a child or children; and to create a safe and healthy environment for the children by promoting family resiliency and strengths, decreasing areas of family strain and reducing risk factors. This is a full time, regular, benefited position available immediately.

Essential functions, including but not limited to:
• Utilizes a Family Centered Practice approach to comprehensive case management, gathers comprehensive information to assess child safety and risk of future harm using techniques that engage the family and nurture trust, self-assessment, motivation and positive change.
• Develops and maintains partnerships with CWS and other social welfare professionals.
• Provides assessment, case planning, monitoring, and resource referrals to clients.
• Engages in frequent contact with families to maintain commitment in services, facilitate accessing resources, monitor risk factors and provide family support.
• Responds to CWS referrals as signed by Program Manager. Involves initiating contact with families and completing safety assessment within specified time period.
• Collaborates with families and ‘Ohana Conferencing.
• Completes an integrated comprehensive assessment of family, conducts, and documents updated assessments within specified time periods.
• Monitors risk factors, family needs and progress through in –person visits with parents, child and/or legal guardian.
• Collaborates with family to identify needed resources and assists the family to access and obtain appropriate services.
• Coordinates services between VCM families and community agencies to ensure immediate implementation and to assess effectiveness in protecting the child.
• Manages problems accessing resources or disruptions in service and works to overcome barriers that prevent the delivery of adequate services.
• Routinely evaluates family progress and service effectiveness based upon goals and objectives outlined in the Family Partnership Plans with specific focus on the parents/caretakers ability to meet the child’s essential needs.
• Facilitates case closure when appropriate and plans for aftercare services to assure child’s safety after involvement has ended.
• Participates in training from CWS on departmental procedures, assessments and forms, to ensure consistency between CWS and VCM programs.
• Participates regularly in VCM peer consultation team meetings.
• Participates in weekly supervision and informs supervisor of emergent risk or safety factors.
• Completes required documentation within specified time period.
• Provides case management support to other Social Workers/Case Managers as needed. Seeks and accepts reciprocal support from colleagues.
• Participates in continuing professional education and in-service training in an effort to meet individual training goals and objectives, and to maintain professional certifications, as well as to enhance personal growth.
• Possess a highly developed service orientation and cultural sensitivity toward children and families of diverse cultures, socio-economic backgrounds and lifestyles.
• Performs other duties as assigned.

Minimum qualifications, including but not limited to:
• Bachelor’s degree in Social Work or related degree. Two years post graduate clinical experience in a child welfare, foster care or other child and family setting. (Case Manager)
• Master’s degree in a related field and State of Hawaii licensure. One year post graduate clinical experience in a child welfare, foster care or other child and family setting. (Social Worker)
• Extensive knowledge of social work practice and clinical theory, including diagnostic and treatment; skills in family systems approach.
• Computer proficiency including MS Office and Internet.
• A valid driver’s license, clean driving abstract and access to an insured, reliable vehicle.
• Successful background checks(s) and medical clearances as required by state regulations for those who work with children

COMMUNITY OUTREACH SPECIALIST – Full Time, Benefited, Honolulu

Seeking an outreach professional to serve as the team leader who is responsible for managing community outreach efforts and overall volunteers serving FPH; and to work cohesively with those leading fund development efforts to ensure the overall coordination of all community and special events, as well as donor outreach. This is a full time, regular, benefited position available immediately.

Essential functions, including but not limited to:
Community Outreach
• Coordinate volunteers for fundraisers and special events.
• Develop, coordinate and manage community outreach efforts for fundraisers with local businesses, organizations, and community volunteer groups.
• Maintain positive communication with FPH members and donors, public officials, related organizations, and the general public to promote FPH goals, programs and activities.
• Coordinate with Development efforts to ensure cohesive overall outreach and development.
• Assist with special event planning and fundraising.
• Regularly attend events and maintain memberships in organizations to foster positive relations between the community and FPH.
• Assist with developing copy for newsletters, media releases, social media and other promotional collateral.
• Assist with providing information for grant submissions
Volunteer Management
• Conduct outreach activities to recruit volunteers and supporters.
• Consult with administrators and staff to determine organizational needs for various volunteer services and plan for volunteer service.
• Interview, screen and refer applicants to appropriate programs.
• Develop recruitment and selection procedure.
• Orient and train volunteers prior to assignment in specific programs.
• Arrange for on-the-job and other required training; supervise and evaluate volunteers.
• Serve as liaison between administration, staff and volunteers.
• Establish positive working relationships with staff members and volunteers; reconcile personnel problems.
• Prepare and maintain procedural and training manuals.
• Develop and provide written protocols to all volunteers.
• Monitor and evaluate the efficiency and effectiveness of volunteer services.
• Schedule and coordinate volunteer recognition and appreciation events.
• Manage and participate in the goals, objectives and policies effecting volunteers.
• Maintain database of volunteer workers and hours of work; prepare and present reports to management staff; recommend necessary changes or adjustments to the volunteer program.
• Plan, assign and direct the work of volunteers.
• Manage details and multiple projects simultaneously.
• Prepare clear and concise reports.
• Plan and coordinate training programs for various levels of volunteerism.
• Exercise extreme care and caution in handling confidential information.
• Perform other duties as assigned.

Minimum qualifications, including but not limited to:
• Bachelor’s degree in social services, marketing, business or other related field.
• One year experience related to the job.
• Knowledge of principles, techniques, tools and media used in promoting good public relations.
• Knowledge of principles and practices and legal aspects of volunteer management.
• Computer proficiency including program related software to prepare E-Newsletter, brochure, website verbiage and other modes of communication for volunteers.
• Knowledge of MS Office (Word, Excel, Access, PowerPoint, Publisher, Outlook) and use of Internet.
• Able to network, develop and maintain relationships with all constituent groups.
• A valid driver’s license, clean driving abstract and access to an insured, reliable vehicle.
• Successful background checks(s) and medical clearances as required by state regulations for those who work with children.

FAMILY RESOURCE SPECIALIST (BSW) – Full Time, Benefited, Honolulu

Seeking an MSW to support resource families through the development and implementation of a statewide Warm Line for resource families and the development and maintenance of a Resource Manual with services that can be accessed by resource families. This is a full time, regular, benefited position.

Essential functions, including but not limited to:
• Implements a statewide Warm Line to provide resource families with information and referral services.
• Assures that the Warm Line operates between the hours of 8:30am and 5:00pm on all working days.
• Assures that resource families are assisted as soon as possible, by the end of the next working day at the latest.
• Provides professional short term support to resource families on the phone.
• Publicizes the Warm Line throughout the state to insure resource families are aware of the support.
• Creates and maintains an up to date statewide Resource manual containing all the support services available to resource families.
• Provides access to the Resource manual through the Warm Line and websites.
• Works with community organizations to seek out funds and donations to provide resource families with time limited tangible resources.
• Cross trains with other Resource Families Support Services Programs components.
• Performs other duties as assigned.

Minimum qualifications, including but not limited to:
• Master’s in Social Work or related degree.
• Three to five years experience in resource development, community networking and counseling.
• Good computer and telephone skills, able to effectively convey information so others can understand.
• Knowledge of and sensitivity to the cultural diversity of Hawai‘i with particular understanding of the needs of Hawaiian youth and families.
• Strong background in child welfare.
• Computer proficiency including MS Office (Word, Outlook, Excel, Publisher, Access, PowerPoint), Use of Internet.
• A valid driver’s license, clean driving abstract and access to an insured, reliable vehicle.
• Successful background checks(s) and medical clearances as required by state regulations for those who work with children.

YOUTH CARE WORKERS 1 – Part Time, Unbenefited, Wai`anae

We are seeking part-time Youth Care Workers for our Receiving Home and assessment center in Ma’ili — Wai`anae. These are grade 3, part-time, unbenefited positions.

Responsibilities include supervision of children and youth in all aspects of their daily routine including behavior management, meal preparation, laundry, household chores, homework, cultural events and offsite activities. Also requires case documentation, facility maintenance and transportation. CANDIDATES MUST BE AVAILABLE 24/7 AND COULD BE CALLED TO WORK WEEKDAYS, WEEKENDS, AND/OR NIGHTS. CANDIDATES ARE REQUIRED TO WORK AT LEAST TWO SHIFTS PER MONTH.

Minimum qualifications including but not limited to: two years college education or equivalent experience; child supervision experience; ability to deal with high stress and emotional situations; computer competency; knowledge of Leeward coast and Hawaiian values; valid driver’s license, access to a reliable vehicle, clean driving abstract and insurance; successful child protective services background checks and medical clearances.

Preferred qualifications, including but not limited to: an interest in child welfare, non-profit experience; ability to work independently and as a member of a team, ability to maintain good working relationships with clients and coworkers; emotional maturity and ability to be supportive to all types of people; a highly developed service orientation and sensitivity toward people of diverse cultures, socio-economic backgrounds and lifestyles; and the ability to maintain positive working relationships with children, co-workers and the community. Desirable, proactive team players will bring strong initiative, self-direction, and the ability to deal with growth and change.

Physical Requirements and Working Conditions, including but not limited to: duties require the employee to be absent of any physical limitation which would impair effective performance in the residential environment with children providing 24-hour care; possess strength and mobility to work directly with children in a residential environment providing 24-hour care; duties require the employee to handle the physical demands of the work including lifting/moving facility supplies, lifting children, working on computer for a long period of time, bending, stooping; and aggressive behavior management techniques.

Family Programs Hawai‘i offers a competitive salary with a comprehensive benefits package.

To apply, kindly send resume and cover letter to:

Jobs@FamilyProgramsHi.org
or
Family Programs Hawai‘i
250 Vineyard Street
Honolulu, HI 96813-2445
Fax: (808) 533-1018

We are an Equal Opportunity Employer
working toward a culturally diverse and competent
workplace. Preferred qualifications include non-profit experience; ability to work independently and as a member of a team, and the ability to maintain positive working relationships with children, co-workers and the community.  Desirable, proactive team players
bring computer proficiency, strong initiative and self-direction, ability to deal with growth and change,
a highly developed service orientation
and sensitivity toward people of diverse cultures,
socio-economic backgrounds and lifestyles.
An interest in child welfare is highly desired.

MAHALO for your interest in Family Programs Hawai‘i.

For Volunteer Opportunities, see our Volunteer page or email us at Volunteer@FamilyProgramsHi.org

Our Vision

A better future for Hawai`i's children.

Our Mission

We strengthen youth and families through high quality prevention, support and transition services.

Our Offices

Honolulu Office
250 Vineyard Street
Honolulu, HI 96813-2445
Phone (808) 521-9531
Fax (808) 533-1018

For employment opportunities, ext. 287
For volunteer opportunities, ext. 228
For donation opportunities, ext. 224

Statewide Warm Line Oahu: (808) 545-1130
Neighbor Islands: 1-866-545-0882
toll free 8:30 a.m. - 5 p.m.
Support, information and referrals for foster, adoptive & guardianship parents.

Hilo Office
120 Pauahi St. Suite 306
Hilo, HI 96720-3048
Phone (808) 935-2876
Fax (808) 961-4913

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