Family Programs Hawai`i, a non-profit social service child welfare agency, was founded in 2004 with the merger of two highly-respected foster care organizations. We provide services to prevent children from entering foster care; support children and families involved in the foster care system; and assist youth transitioning out of care.  Join us as we strengthen youth and families and build better futures for Hawai`i’s children.

RECEPTIONIST – Full Time, Benefited, Honolulu

Seeking a front desk Receptionist in our headquarters office to serve as primary front desk administrator responsible for reception; facility and equipment maintenance; and clerical support to multiple staff and Board of Directors. This is a full time, regular, benefited position available immediately.

Essential functions, including but not limited to:
• Provides front desk reception, answers business telephones, assists callers, greets visitors and provides refreshments; maintains tidy and presentable front desk, lobby and waiting room; and is responsible for guest parking.
• Maintains confidentiality.
• Processes HR paperwork and tracks expirations of personnel documents.
• Orients new hires. Orients, trains and supports front desk volunteers.
• Schedules meetings, prepares agendas and minutes of meetings, and handles meeting preparation and clean up.
• Creates and edits documents in Word, Excel, Publisher, PowerPoint and Acrobat.
• Writes concisely and effectively when drafting and editing correspondence and other documents, using accurate spelling, grammar, punctuation and format.
• Develops and maintains electronic and physical files.
• Provides clerical support to the Board of Directors; preps meetings, events and other Board activities.
• Tracks and follows up on pending items, projects and deadlines.
• Maintains calendars.
• Coordinates travel arrangements.
• Develops and updates written administrative procedures.
• Processes mail, freight, and faxes in a timely manner.
• Monitors, orders and puts away supplies for the office and facility within budget guidelines.
• Provides a safe and orderly facility. Initiates and directs maintenance and repair services.
• Is self directed in learning and using new equipment and software.
• Masters and maintains office equipment, troubleshoots and resolves issues, and supports staff in using office machines in the workplace. Programs telephone system.
• Learns to conduct uploads and add/delete user accounts on agency websites.
• Responsible for timely and accurate log of incoming checks and safely handling cash.
• Performs other duties as assigned.

Minimum qualifications, including but not limited to:
• High School diploma plus business or admin skills.
• Three years equivalent administrative support experience.
• Strong organizational and analytical skills.
• Able to learn, use and support standard office equipment including computer, fax machine, copier, electric typewriter and business telephone systems.
• Flexibility and attention to detail with excellent verbal and written communication skills including spelling, grammar, punctuation, formatting and proofreading.
• Advanced computer hardware and software skills including MS Office, internet, adobe and website applications.
• A valid driver’s license, clean driving abstract and access to an insured, reliable vehicle.
• Successful background checks(s) and medical clearances as required by state regulations for those who work with children.

PROGRAM COORDINATOR RFSS (MSW) -  Full time, Benefited, Honolulu

In partnership with CCH and PIDF: comprehensive recruitment, licensing, training and support services are provided to Resource Families statewide. Family Programs Hawai’i provides the retention, support and training services to families in this partnership through our Resource Families Support Services program.

Our services include the Warm Line, which offers information, referrals, and non emergency telephone or email support: Resource Manuals which list helpful agencies and programs: the Care to Share project which connects resource families with needed items that are donated by the community: monthly Support Groups to provide networking and sharing of information and resources: and quarterly and annual trainings statewide.

We are recruiting for a Program Coordinator in the RFSS program to manage Support Groups. This is a full time, exempt, salaried, benefited position reporting to the Program Manager to develop and implement support groups for resource families statewide.

Essential Functions, including but not limited to:
· Implements the support group component for Resource Families Statewide.
· Works with support group providers and participants (including Resource Parents to assist in the group facilitation) and working with local agencies to hold groups.
· Develops plans with DHS staff and local agencies to recruit families.
· Maintains strong relationships with local agencies.
· Cross trains with other Resource Families Support Services programs components.
· Explores potential expansion plans for larger groups and other geographical areas.
· Sits on various committees to collaborate on services and increase awareness of RFSS Support Services.
· Coordinate various methods of notifying families and service providers of support groups and events.
Performs other duties as assigned.

Minimum Qualifications, including but not limited to:
· Master’s in Social Work or related degree.
· Three to five years experience in program implementation, support groups and community networking.
· Knowledge of and sensitivity to the cultural diversity of Hawai’i with particular understanding of the needs of Hawaiian youth and families.
· Strong background in child welfare.
· Computer proficiency including MS Office (Word, Outlook, Excel, Publisher, Access, PowerPoint), use of internet.
· A valid driver’s license, clean driving abstract and access to an insured, reliable vehicle.
· Successful background checks(s) and medical clearances as required by state regulations for those who work with children.

Physical requirements and working conditions, including but not limited to:
· The job duties require the employee to be absent of any physical limitation which would impair effective performance.
· The job duties require the employee to handle the physical demands of the work including lifting/moving files and materials, sitting, standing or driving for a long period of time, travel as necessary, working on computer for a long period of time, bending, stooping, lifting, etc.
· The job duties require the employee to be able to lift thirty pounds.

Family Programs Hawai‘i offers a competitive salary with a comprehensive benefits package.

To apply, kindly send resume and cover letter to:
Family Programs Hawai‘i
250 Vineyard Street
Honolulu, HI 96813-2445
Fax: (808) 533-1018

We are an Equal Opportunity Employer
working toward a culturally diverse and competent
workplace. Preferred qualifications include non-profit experience; ability to work independently and as a member of a team, and the ability to maintain positive working relationships with children, co-workers and the community.  Desirable, proactive team players
bring computer proficiency, strong initiative and self-direction, ability to deal with growth and change,
a highly developed service orientation
and sensitivity toward people of diverse cultures,
socio-economic backgrounds and lifestyles.
An interest in child welfare is highly desired.

MAHALO for your interest in Family Programs Hawai‘i.

For Volunteer Opportunities, see our Volunteer page or email us at

Our Vision

A better future for Hawai`i's children.

Our Mission

We strengthen youth and families through high quality prevention, support and transition services.

Our Offices

Honolulu Office
250 Vineyard Street
Honolulu, HI 96813-2445
Phone (808) 521-9531
Fax (808) 533-1018

For employment opportunities, ext. 287
For volunteer opportunities, ext. 228
For donation opportunities, ext. 224

Statewide Warm Line Oahu: (808) 545-1130
Neighbor Islands: 1-866-545-0882
toll free 8:30 a.m. - 5 p.m.
Support, information and referrals for foster, adoptive & guardianship parents.

Hilo Office
120 Pauahi St. Suite 306
Hilo, HI 96720-3048
Phone (808) 935-2876
Fax (808) 961-4913


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